Podcast 18: Credit Union Innovator Eric Dillon

Welcome to episode 18 of Credit Union Innovators. My guest is Eric Dillon. Eric is the Senior Vice President, Strategy and a member of the Executive Leadership Team of Servus Credit Union. In this role, Eric is accountable for strategy formulation, governance and policy development within Canada’s 3rd largest Credit Union. Today, Servus Credit Union has assets of $9.5 billion, operates 100 branches and proudly serves 63 communities across the Province of Alberta.

A passionate and energetic leader, Eric has been involved as a course facilitator for the Canadian credit union learning organization and as a member of several provincial committees. Eric has been recognized by Credit Union Central of Canada as a National Young Leader Award winner and was the inaugural Chairperson for the Credit Union National Young Leaders Committee. More recently, Eric was one of the primary architects behind the Young & Free Program that has won both national and international acclaim. Eric is currently a member of the Filene Institute’s i3 Program, which develops new and innovative concepts for use in credit unions worldwide.

An advocate of lifelong learning, Eric has a Masters of Business Administration degree focused on Management Consulting and Enterprise Risk Management and is also a graduate of the Queen’s University Leadership Program.

You can listen by streaming audio here or you can subscribe to it in iTunes and listen on your iPod.

Some links to get to know Eric even better


+ Servus Credit Union
+ Young & Free Alberta
+ Eric on Twitter
+ Eric's LinkedIn profile

Fast facts about Eric

  • Weather in Edmonton? Not bad
  • How tall are you? 5' 10.5"
  • Favorite bald actor? Denzel Washington
  • Peanut butter or chocolate? Chocolate
  • Hockey, tennis or golf? Golf
  • Bank or credit union? Credit union
  • What's on your iPod? Matt Dusk

Looking for innovators

If you know a credit union innovator who I should interview, please e-mail me at tmcalpine at currencymarketing dot ca.

Production notes

+ Interview recorded with Call Recorder and Skype
+ My side recorded with a Blue Snowflake microphone
+ Edited in Audacity
+ Podcast RSS Feed through Feedburner
+ Music is A Song for Jake by Oregon Chad licensed through Creative Commons

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+ 1-206-792-9470