The incumbent dilemma

I posted a new article on the CU Water Cooler Weekly Discussion blog this morning. At the heart of the topic:

It's difficult to pivot and reinvent when you are busy servicing a going concern. It's risky to think about leaving the old way of doing things for an untested new way. It's expensive and hard to invent the future. It's really hard when you are small and in a highly regulated industry that frowns upon risk. And it's exceptionally hard when you are in the technology business, but you are not in control of the technology that runs your business. 

Please read the whole article.

And speaking of the CU Water Cooler, the CU Water Cooler Symposium is coming up quick in Fishers, Indiana. On September 29 and 30, more than 125 credit union pros will be attending. The price is right at just $349—join great speakers and great people talking about credit unions. 


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