Every company has had an infuriated customer phone in and complain. I'm sure your credit union has had plenty. The Alamo Drafthouse Cinema in Austin, Texas received this gem of a voicemail and rather than cowtow and apologize, they posted it to YouTube last week and have racked up more than a million views.
For awhile now, rumors and speculation have been swirling about the next generation of smart phones doubling as virtual wallets with payment capabilities. Looks like Google has scooped Apple by striking first.
Over the past four-plus years we've held dozens of online contests for our credit union clients. We've learned what works, what doesn't work and all of the things you should be considering when holding your own online contests.
I am gearing up to write my next article for CUES CU Management Magazine. You can read my other articles here. For this new article, I'd love to include a quote from you if you are a young credit union employee or a young ex-credit union employee.
About two years ago now, Christopher Stevenson from the Credit Union Executives Society (CUES) approached me with an idea, "What do you think about partnering on something like Young & Free for the credit union industry?"
We helped 3Rivers launch Young & Free Indiana today. Indiana is the 12th Young & Free region in North America to go live!
We helped the Maine Credit Union League (MCUL), representing 60 participating credit unions, roll out Young & Free Maine today. Maine is the 11th Young & Free region in North America to go live and the largest group to date!
We helped the Credit Union Association of New Mexico (CUANM), representing 17 participating credit unions, roll out Young & Free New Mexico today. New Mexico is the 10th Young & Free region in North America to go live!
We helped Servus Credit Union launch the search for its fourth annual Young & Free Alberta Spokesperson today! First launched in October 2007, we are now three and half years into the program in Alberta and its still building in popularity, web traffic and new member growth!
In January, six of our Young & Free Spokesters gathered in Jackson, Mississippi for the first-annual Spokester Summit. Cheryl from our office facilitated the two-day workshop.